If you have already checked the rules and are confident you meet them, the next question is practical: how to claim Carer’s Allowance.
If you are still unsure and asking, am I entitled to Carer’s Allowance, read the eligibility guide first before you apply. Understanding the rules reduces the risk of delays or refusal.
This guide explains the two ways to apply, what information you will need, what happens after you submit your claim, and where to get reliable help from trusted organisations such as Citizens Advice and Turn2us.
First, Check You Qualify
Before starting an application, confirm that:
- You provide at least 35 hours of care each week
- The person you care for receives a qualifying disability benefit
- Your earnings are below the weekly limit
If you are unsure about any of these, read the Citizens Advice guide to Carer’s Allowance eligibility:
https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/carers-allowance/
You can also use the free Turn2us benefits calculator to check what other financial support may be available:
https://benefits-calculator.turn2us.org.uk/
Many carers ask, can unpaid carers get any financial help. Carer’s Allowance is one option, but it can also increase entitlement to other benefits. Checking everything together is often the safest approach.
Two Ways to Apply
Carer’s Allowance is administered by the UK Government.
The official benefit is Carer’s Allowance.
You can apply in two main ways.
1. Apply Online
This is the quickest route for most people.
You complete the form through GOV.UK and submit it electronically. You may be able to save your progress and return to it.
The online form guides you through each section step by step.
If you need help completing the form, Citizens Advice can explain each question and what the Department for Work and Pensions is asking for.
2. Apply by Post Using a Paper Form
If you cannot apply online, you can request a paper claim form from the Carer’s Allowance Unit.
The form is sometimes referred to as DS700.
You can call the Carer’s Allowance Unit to request a form if you do not have internet access or need adjustments.
Citizens Advice can also help you complete a paper form if you are unsure about any section.
Before You Start, Have This Information Ready
Preparing in advance reduces mistakes and speeds up your claim.
You will usually need:
- Your National Insurance number
- Your bank or building society details
- Details of any employment or self employment
- Your earnings information, including recent payslips if employed
- Details of any pension contributions
- The name, address and date of birth of the person you care for
- Their National Insurance number, if they have one
- Details of the qualifying disability benefit they receive
This is the practical answer to the question many carers ask, what evidence or information do you need.
If you are unsure whether the benefit they receive qualifies, check the Citizens Advice eligibility page before submitting the form.
Turn2us also explains how Carer’s Allowance interacts with other benefits, which can be important if you or the person you care for receive Universal Credit or Pension Credit.
Explaining Your 35 Hours of Care
You will be asked to confirm that you provide at least 35 hours of care each week.
You do not usually need to submit a timesheet, but you should be confident that you meet the threshold.
Care can include personal care, preparing meals, managing medication, supervision for safety and emotional support.
If you are uncertain whether your support counts, Citizens Advice provides examples that can help you judge this accurately.
Backdating
Carer’s Allowance can normally be backdated for up to three months, as long as you met the eligibility conditions during that period.
You should state clearly on the form if you want your claim backdated.
If you are unsure whether you qualify for backdating, it is sensible to seek advice before submitting your claim.
What Happens After You Apply
After you submit your claim:
- You will receive confirmation that your application has been received
- The Department for Work and Pensions may contact you if they need more information
- You will receive a written decision
Processing times vary depending on demand and whether further checks are required.
If your claim is successful, payments are usually made every four weeks.
If your claim is refused, you have the right to challenge the decision. Citizens Advice explains the mandatory reconsideration process clearly here:
https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/carers-allowance/problems-with-your-carers-allowance/
We will also cover this in detail in the rejected claims guide.
Scotland
If you live in Scotland, you should apply for Carer Support Payment, which is delivered by Social Security Scotland.
The application process is similar, but administered separately. Always check the official Social Security Scotland website or seek local advice.
If You Need Help Before Applying
Claiming benefits can feel daunting, especially if you are already stretched by caring responsibilities.
For free, independent support:
- Citizens Advice can help you understand eligibility, complete forms and challenge decisions
- Turn2us provides a benefits calculator and information about grants and additional support
Using trusted, independent advice before submitting your claim can reduce the risk of delays or overpayments.
Next Steps
If you have not yet checked eligibility, read:
Am I Entitled to Carer’s Allowance? Eligibility Checklist
If your claim is refused, read next:
My Carer’s Allowance Claim Was Rejected, What Can I Do?
If you need to challenge a decision, the appeals guide will explain the process step by step.
Applying carefully, with the right information ready and independent advice where needed, gives you the best chance of a smooth claim.